Right of revocation
The customer has the right to revoke his contractual declaration within fourteen days in text form without giving any reasons. The deadline shall commence on receipt of these instructions in text form, however not prior to receipt of the goods by the recipient and also not prior to fulfilment of our information obligations. In order to exercise your right of revocation, you must inform us of your decision to revoke this contract by means of an express declaration (for example by letter or email). The declaration of revocation can also take place by means of return of the goods without an additional notice within the named revocation deadline.
Your declaration of revocation or return of the goods should be addressed to us at:
CH - 8853 Lachen
Phone: +41(79) 788 99 55
In respect of compliance with the revocation deadline, it will suffice if you forward the notice of the right of revocation or the goods to us before the expiry of the revocation deadline.
Consequences of revocation
Should you revoke this contract, we will immediately return all payments which we have received from you, including delivery costs (excluding any additional costs which may be due to you having chosen a different type of delivery than the low cost standard delivery offered by us) and at the latest within 14 days of the date on which the notice of your revocation of this contract or the returned goods were received by us. For this refund, we will use the same means of payment as you used in the original payment transaction, unless another payment method has been expressly agreed with you. On no account will you be charged any fees in connection with this refund. We shall be entitled to withhold payment of the refund until we have taken return receipt of the goods or until you have provided proof that you have returned the items. The respective earlier time shall be decisive in this respect.
You must return or hand over the goods immediately and at the latest within 14 days of the day on which you informed us of the revocation of the contract. The address is as follows:
CH - 8853 Lachen
The deadline will have been deemed met if you dispatch the goods before expiry of the 14 day deadline. We will bear the costs and risks of the return of the goods. You will only be responsible for any reduction in value of the goods if this reduction in value results from handling by you which is not necessary to ascertain the quality, properties and functioning of the goods.